Shipping Policy

Last updated: 16 September 2026

This Shipping Policy sets out the terms on which Deccan Drip processes, dispatches and delivers orders placed through this website. It forms an integral part of our Terms & Conditions.

1. Serviceable locations

We currently ship to all serviceable PIN codes within India. We do not presently offer international shipping. Serviceability is determined by our logistics partners and is confirmed at checkout.

2. Shipping charges

Shipping is provided free of charge on all prepaid orders within India. Cash-on-delivery orders are subject to a handling charge of ₹49, which is displayed at checkout. Availability of cash on delivery depends on your PIN code and order value.

3. Order processing and dispatch

Orders are processed and dispatched within twenty-four (24) to forty-eight (48) working hours of payment confirmation. Orders placed on Sundays and public holidays are processed on the next working day. We may hold an order briefly for address or payment verification.

4. Delivery timelines

Destination	Estimated delivery after dispatch
Metro cities	2–4 working days
Rest of India	4–7 working days
Remote and North-East PIN codes	7–10 working days

The timelines above are estimates and not guarantees. Delivery may be delayed during festive periods or on account of strikes, adverse weather, courier disruption or other circumstances beyond our reasonable control.

5. Tracking

A tracking link is issued by email and SMS once the consignment is collected by our logistics partner. Tracking information may take up to twelve (12) hours to begin updating after dispatch.

6. Accuracy of delivery details and failed delivery

You are responsible for the accuracy and completeness of the delivery address and contact number furnished at checkout. Where a consignment cannot be delivered after three (3) attempts, or where the address is incorrect or incomplete, the consignment is returned to us. We will contact you to arrange re-dispatch, for which charges may apply, or to process a refund of the order value less any shipping and cash-on-delivery charges incurred.

7. Lost or delayed consignments

Where tracking shows no movement for more than seven (7) working days, please notify us and we will raise an investigation with the logistics partner. Where a consignment is confirmed lost in transit, we will re-ship the order or refund it in full.